Stupid Cable

My On Demand service isn't working...again. So they were going to send someone out today-between 12 and 2. I said, OK-but I have to leave for work at 2. No problem they said. So today about 1:50 the phone rings. It's the technician, "Will someone be home?" Uh, NO. I explained and he said they marked me down for a service call between 2 and 4! Stupid cable-now I have to call and reschedule!